Xfinity charges its internet customers $15 a month to rent a Wi-Fi gateway, but you can put that money back in your pocket if you buy your own modem and router.. Back in 2018, I replaced my Xfinity equipment with a Motorola gateway that cost less than $100.. But a lot has changed since then. If you’re thinking about buying your own equipment, …Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local municipality mandates. Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ...It's less of a hassle than you think! I'll show you how.Suite 120. Lodi , CA 95242. Xfinity Store by Comcast Branded Partner. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your CA Xfinity Store by Comcast at 3801 Pelandale, Suite A-11. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Get Directions. 3943 South Jog. Greenacres , FL 33467. Xfinity Store by Comcast Branded Partner. Open today until 8:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 5300 Donald Ross Road. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Jul 5, 2022 · You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options. According to Comcast, you must return all Xfinity equipment within ten days of disconnecting your internet service. Failure to return all rented equipment will attract …The Cable/TV box. Modem and Router. TV remote. Xfinity internet and voice modems. Xfinity cameras. The xFi Pods. Wireless gateway. Should You Return the …3445 N Federal Hwy. Pompano Beach , FL 33064. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 1550 North Federal Highway. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!If you have an email address on file, you will also receive a confirmation email letting you know that the equipment was received and the date that the return was processed. The last option is you can simply visit us at a Comcast Service Center or XFINITY Store. We would love to see you! Here is a great link for finding a store nearest you ...Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) Oct 18, 2023 ... Note: You need to return your old equipment to Xfinity within 30 days of receiving your new device(s). Xfinity charges a certain amount of fee ...When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Returning Your Equipment If you’re not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring your equipment to a UPS Store or Xfinity Store. Back to Top. During Your Move Stay connected during your move with access to millions of Xfinity WiFi hotspots.Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast. 1 year ago. 0. I was charged for unreturned equipment but when i go to the return center there is no equipment to return.3445 N Federal Hwy. Pompano Beach , FL 33064. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast at 1550 North Federal Highway. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Feb 4, 2024 · XfinityDilary. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store. For more information on this process, you can ... Feb 1, 2024 · Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process. Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.Anyone can return equipment for you and you can always remove equipment whenever you want. CCChristinaS. • 3 yr. ago. Hi, u/MasterAndOverlord. You definitely do have the option to rent our equipment short term then use your own modem. The only thing I'd make sure is, when you do move the modem to your new account that it's removed by us off ...Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Most of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info. Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.It's less of a hassle than you think! I'll show you how.Gold Problem Solver. •. 5.8K Messages. 5 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.I am sorry to hear you are having troubles with the details regarding your trade-in device for Xfinity Mobile. We do recommend reaching out to our Xfinity Mobile experts to investigate the cause of the delay with receiving the return. Please let us know if you have any further questions/concerns, we would be happy to help. Xfinity Mobile:1 day ago · XfinityTony. @user_960ba4 Thank you for your post! Did you ever receive a free Flex streaming box? Since you owned your internet equipment, this is the most likely suspect. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Article | Comcast Business SupportReturn all Xfinity equipment (modem, router, cable box) within 10 days of cancellation to avoid any fees or charges. If you don’t return the equipment, Xfinity may charge you a non-return fee of up to $500. However, if you own the equipment, you can keep it or choose to return it for recycling or disposal.Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) If you have any equipment, other than coaxial cable, you can ship it back via UPS at no charge to you. The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be ... Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.The Cable/TV box. Modem and Router. TV remote. Xfinity internet and voice modems. Xfinity cameras. The xFi Pods. Wireless gateway. Should You Return the …The Comcast-provided Wireless Gateway 1 (Model Numbers TG852G, TG862G, SMCD3DNV, TC8305C), Wireless Gateway 2 (Model Numbers DPC3939, TC8706C) and Wireless Gateway 3 (Model Numbers DPC3941T, TC8717, TG1682G) also provide Xfinity Voice service and have four ports for wired connection to your network. These gateways …Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...I am trying to return my Xfinity equipment after recently moving to Pennsylvania. The Xfinity store here says I do NOT have the option of returning my equipment to a store because the equipment is from Florida. When I go through the returns process online, I keep getting this message to 'Please select a device' but there …Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.Oct 13, 2022 · Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ... Returning equipment. I recently upgraded my modem and need to return the old one. However, in My Account the website only offers the option to return the new equipment, not the old, disconnected one I really need to return. I took the modem to the Xfinity store at River City but found it empty and closed, although the website still shows …If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the …May 25, 2022 · To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent. Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your …Jun 21, 2023 · I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ... 944 Messages. 3 years ago. Good morning @andreapt and thank you for reaching out to our Digital Care Team on our Forums page with your billing concerns. We'd be happy to review your account to see if we are able to provide any refund or credit, rest assured you're in good hands today! For security purposes, to better assist, can you …Moving and bringing your Xfinity Home service with you to your new address? Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Dec 12, 2023 · Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box? Hi, @user_079ef7 Sorry to hear you are having troubles returning equipment back to us. You can drop your equipment off at your nearest Xfinity service center, UPS store, or call to schedule a pick through UPS. Here are all of our options to return equipment: https://comca.st/3b2Hg1mWhen Xfinity put the serial number and MAC number in their system, the response was this equipment is rental and supposed to be returned to comcast and should ...Oct 11, 2023 · 660 Messages. 4 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps! Step 1: Call the Customer Service Number. Request a customer service representative by dialing 1-800-XFINITY. Describe your desire to return the cable box and modem that you rented. For whatever …Returning equipment. How do I return equipment when there’s no store in my area I need a printout tag for the equipment so when I take it to UPS. Question. •. …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …Nov 18, 2022 · returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Jun 4, 2023 ... Xfinity's policy in upgrading equipment ... Otherwise, what is stopping you from returning the equipment saying that you are going to use your own ...Moving and bringing your Xfinity Home service with you to your new address? Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.. Xfinity gives you a period of ten days after your service end dIf you have an email address on file, you will also receive a confirm When you need help with your Comcast service, you want to get the best results from your customer assistance. The following tips will help you get the most out of your customer ser... Hello @Blueyedragon, thank you for reaching out to our Xfinity Commu returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Jan 28, 2023 · There are some differences between what they w...
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