Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …"Sorry, we're having some trouble. Please tighten your cable connections then restart all of your TV Boxes to fix this issue. While the restart is in progress, you will not be able to …Jun 19, 2020 · My original service is internet with one TV. I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Thank you very much for reaching out to our team here. I would be happy to troubleshoot any issue with that Xfinity app from here. Please send us a modmail with your full name, account holders name (if different), and service address as …Forbid. Access to Xfinity.com is declined. The server doesn't allow access to the page... (I'd put a screenshot, but if I insert a pic the reply won't be posted for days). Maybe Xfinity is blocking my access to that particular page for some reason. I'm able to open the other pages on my Xfinity account page, just not the device info page on my ...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.I picked up my Xfinity modem yesterday and am also having this issue. I agree with other customers that the Xfinity site and app seems to be full of errors, which is very frustrating. I sincerely wish there was another way to activate my devices other than the app since it appears to be useless.Causes the Xfinity Error Code RDK-03036. Just like it was stated earlier, this particular error message emphasis that there is an issue with the program. The reasons …To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.This makes no sense, as I too can access Xfinity mail, etc. It's only Stream and it's only on my desktop. If I'm told "You signed in successfully but you must be an Xfinity user to enjoy this service," it must be Xfinity's problem that all of a sudden it doesn't recognize me as a user on the same desktop I've been using for years.Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Apr 5, 2020 · It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off. Dec 29, 2020 ... Hi there! I'd be glad to ensure that this ... Received message that "We are having some trouble . . ... In each case, the boot up process got the "&n...To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit. Learn more about the X1 Error Code: RDK — 03011 — We're sorry, there is a problem with your Xfinity TV. @XfinityJodie I am also experiencing the same issues.Weither on the app or the website. I have tried on my phone, tablet and pc. I can click what I want to add the port forward to and then add the port automatically or manually but when I hit the next button it shows.. adding port forward with the spinning circle then within seconds it will show The …@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. …Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ...Oct 27, 2022 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it I am unable to use many functions on the Xfinity app, such as, activating devices and seeing usage by profiles. I have been trying for weeks to activate a pod but keep receiving a, try again later, message. I managed to reach an agent once but received no solution. They claimed they “sent a fix” that would …"Sorry, we're having some trouble. Please tighten your cable connections then restart all of your TV Boxes to fix this issue. While the restart is in progress, you will not be able to …Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help.About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …Trouble activating new internet. Closed. I’m having trouble activating my new xfinity internet at my new apartment. I keep getting this message: “sorry, we’re having some trouble, please chat with an agent for help with your activation.”. I’ve tried signing out and back in, and I made sure I have an xfinity ID and have the correct ...It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …Customers in the Kansas City area should be compensated for not being able to watch the Kansas City Chief's on Sunday Night Football. Horrible service by Comcast Xfinity. We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running.Jul 24, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it I never needed to do this before. There is obviously some issue. I solve this by disconnecting and reconnecting wifi. It usually works the first time but sometimes I have to repeat. This happens maybe 10 times a day and nothing seems to trigger it. The connection not private/secure seems to be a difference in certificates, maybe the …It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier.It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 weeks ago, made some changes (great guy) …To get started, open the Xfinity app and go to WiFi tab > View WiFi equipment > Storm-Ready WiFi > Troubleshoot Device. The Xfinity app will troubleshoot your Storm-Ready WiFi device and provide a status for your WiFi signal, cellular signal and Battery Backup. Below are solutions to problems you may experience with …May 13, 2020 · Last night all three worked fine. Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Common solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. This article provides instructions on what to do if you are receiving the XRE-00088 "Sorry, we're having some trouble" error on your TV. When this error occurs, you will see the …Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. The company's last si... Indices Commodities Currencies ...Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... I am sorry you are having the same problems I originally posted about on Aug 1 2023. The details you listed (1-7) are identical to the issues I have been having. I have direct messaged Xfinity as they requested me to do and have had no response or resolution. Very frustrating. If you receive any information on how to …1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.The Kill Hole. Chadwick Boseman Tory Kittles Billy Zane. (2012) Intelligence agents force a troubled Iraq War veteran to find and kill a fellow veteran who seems to be planning a deadly strike against the governmen... more. Start Shopping. Sign In. 91min. 25% 27%. English (US)I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Getting "Sorry We're Having Some Trouble Error". I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it ... Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem …• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itBest way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started losing internet access, had to reboot ...577 Messages. @angeldeb82 Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about the email access issues you were experiencing, and I am so glad to hear that you are now again able to access your Xfinity email successfully. That is such a relief to hear.I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. The first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.Aug 1, 2023 ... My second X1 box in a week will not boot up. Stuck on "Welcome" for a number of minutes, then "Sorry, there seems to be some trouble" ...• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itThere are several reports of this on this forum, and elsewhere. This is not a cable issue (cables are tight and were swap-checked), this is not a hardware issue (happens on all of my boxes at different times, and happens to other users even after hardware replacement),, this has not been remedied by a signal refresh, this is most …Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo.... Sep 4, 2022 · Cannot sign in to app, keep saying sorry, we’re hXfinity/Comcast has to be the most frustrating company to dea Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...In the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem … Hello @user_7deca9! There is currently an ongoing issue with Smart Res Nov 8, 2022 · I have done restart unplug modem unplug cable box unplug TV wait plug in turn on nothing's happening the technician is supposed to come tomorrow it seems like there's a problem with the signal coming to the Box continuously we had a technician in September earlier in the year we had problems with the boxes and the cable not working so I don't ... Aug 2, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. Select Try Again on screen. Ensure all your TV connections are ...
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