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I am confident they will assist in getting you started. AmberF_VZW. Follow us on Twitter @VZWSupport. If my response answered your question please click the "Correct Answer" button under my response.Since Total by Verizon runs on the same towers, this is a good way to get a more complete picture of your local coverage. Customer Service . Total by Verizon offers two different methods to contact a customer service representative: online chat and a call center. You can visit Total by Verizon’s website and click “Chat Now” to open an ...Here’s how: 1. Go to the Verizon Wireless website and log in to your account. If you don’t have an account, you can easily create one by clicking on the “Register” or “Sign Up” option. 2. Once you’re logged in, navigate to the “My Verizon” section. You’ll find it in the top menu or in the main navigation area.In today’s digital age, staying connected with friends, family, and colleagues has never been easier. 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Customer Service Rep. 04-17-2023 08:00 AM. Hello there. I want to make sure I help you with your upgrade concerns! I truly want to make sure we resolve this issue, and look into this more for you. Please join me in our secure chat, so I can further assist you. Nov 15, 2016 · Re: Verizon "live chat" assistance is a joke. 10-12-2016 09:20 PM. Representatives manning the Live Chat also manage Twitter, Facebook, as well as these forums. They have multiple chat windows going at once and have Speed Buttons to assist with answering basic questions fast. Alert. We apologize, but we cannot process your transaction at this time. Please try again later or call us at 1-866-663-3633. Reach out to Total by Verizon's customer service for phone, wireless service, or device support! Explore FAQs, check your balance, access tutorials, and more!Find the phone number and chat option for your wireless or home services and devices from Verizon. 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