Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Support TV & Streaming. Restart your X1 TV Box. When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. Dolby 5.1 surround sound. I have been a xfinity customer for about 5 years, moving from another area and cable company. One thing that has bothered me for some time is the audio feed from most if not all channels. It really came to light when I tried the free trial of sling tv last night. I was watching a version of the show chopped on sling tv.1 year ago. Try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 2.To do this: Turn the cable box off. Unplug the cable box from the wall. Wait for at least 30-45 seconds before plugging the cable box back in. Turn the box back on. …Please try sending us a private message using the following instructions: 1. In the top right corner, you'll see a little chat icon. Click this "the direct message" icon or follow https://comca.st/33K74s5. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there.Xfinity Set Top Box - XG1v4 (VOR 16:9 1080p 60 HD (Best Available) TV - 65" Class JU6700 Curved 4K UHD Smart TV (Going through Xbox One X which handles 4K. Both HDMI cables are High Speed 4K Compatible. (3840-2160 60 - TV picture going out)Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.Support TV & Streaming. What the LED lights on your X1 TV Box mean. Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of …Comcast's Xfinity TV Remote app connects to your Xfinity TV account to provide TV listings and on demand programming directly to your iPhone. If you're in front of your TV while us...Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support.Apr 17, 2020 · Did all of the above again, but no Joy. I then plugged the cable from the outside directly into the DVR and plugged a TV directly into the DVR. The new box gets past "boot" but displays "1Pst" message". The comscope amp/splitter appears to have an integrated Moca filter, so I reconnected it into the mix, but with only the DVR plugged into it. Mar 14, 2020 · Gold Problem Solver. •. 5.8K Messages. 4 years ago. @idamp1922 wrote: conected the new box, wont update wont load, says cables are loose and they are not I can not fix the issue reset too many times to count. Have you read the directions and connected the cables to proper inputs? Step One: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, please contact us. We’ll determine if service can be provided to your address. Sometimes, it may require further research for us to determine if we can ... Dec 11, 2022 · My large box is displaying the word cast; how do we remove it? 5 days ago · The channel might not change, the image might be frozen, the playback features may not work, and so on. Step 1 – check for power. The first thing you have to do is to check if the television and the box are receiving power. Step 2 – Check if the TV is working. Step 3 – Check the connections. First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.The Apple TV+ app is rated as TV-MA, so locking TV-MA under X1 Settings > Parental Controls > TV Rating Locks will also require the use of a Parental Control PIN to access. In addition, Apple TV+ has its own parental control settings you can access and modify. Note: Once the Apple TV+ app is launched, your X1, Xumo Stream Box, or Flex parental ...To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio ...Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ...1831 Palm Beach Lakes Blvd. Ste D01. West Palm Beach , FL 33401. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast Branded Partner at 277 SW Port St Lucie Blvd. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY …Support TV & Streaming. What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity …For the initial setup of voicemail, follow the appropriate steps. The setup call needs to be made from your home phone. Dial *99 or enter the Xfinity Voice number. Follow the recorded prompts to create a password and record a personalized greeting. Note: If you receive a message that says, "You must do your initial setup from your …Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop. The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ... 1 Message. Sunday, October 11th, 2020 10:00 AM. Closed. Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my …that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem's cable from the wall and see if it progresses to a …Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is …From ARPA to Comcast and Progressive, there are up to $25K in grants available now for small businesses in communities across the country. One of the many benefits of grants is the...Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Forums! I understand the importance of having the DVR function work the proper way. When I'm watching my sports and need to go take care of a few tasks, I …The box has a completely unusable connection to the Comcast network, according to RDK-03003. Why does the Comcast box say “boot”? Try unplugging the box from the back for 30 seconds (not the wall outlet) and reconnecting it again. If the box still doesn’t come off of BOOT, it’s most likely that the box needs to be replaced.Apr 2, 2022 · First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires. How do I refresh my Comcast cable box? To refresh your Xfinity cable box, press the A button on your Xfinity remote, select the system refresh tile, and press ok on the refresh now option. How long does it take for a Comcast cable box to reset? In most cases, Comcast cable boxes should reset in about 15 … Download Xfinity Stream on your mobile devices. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere! Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription. All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and a...You can access ESPN's streaming content several ways: Sports On Demand on X1 - Press the Xfinity button on your remote, navigate to On Demand and then select Sports. Sports Guide on X1 - The content can be found in the Browse rows once there. Learn more about the Sports Guide on X1. Sports Team pages. ESPN …iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Cast video to your Android TV. Connect your device to the same Wi-Fi network as your Android TV. Open the app that has the content you want to cast. In the app, find and select Cast . On your device, select the name of your TV. When Cast. changes color, you’re successfully connected.Xfinity Set Top Box - XG1v4 (VOR 16:9 1080p 60 HD (Best Available) TV - 65" Class JU6700 Curved 4K UHD Smart TV (Going through Xbox One X which handles 4K. Both HDMI cables are High Speed 4K Compatible. (3840-2160 60 - TV picture going out)About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine). The blue power light does turn on on the Xfintiy box and when I press buttons on the remote, the green light lights as well so the box is on. Pressing the power button …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine). The blue power light does turn on on the Xfintiy box and when I press buttons on the remote, the green light lights as well so the box is on. Pressing the power button …I received the new box, plugged it in... got the same message but then the box stuck on "1Pst". Did all of the above again, but no Joy. I then plugged the cable from …I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022.If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.Support TV & Streaming. What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity …If you have a disconnected or inactive Comcast Xfinity set-top box, there are several steps you can take to remedy the issue. First, make sure that it’s not a specific …Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity Retail …Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...Just got it to work. When it asks for the model of the cable box enter it from the x1 box and hit enter and it will give you choices. Don't select that model, it won't work, select Xfinity X1 from that screen and it will work. The voice control on the magic remote though won't work with the X1, when you press the button it opens google ...All Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and a...Whenever I try to watch a movie on HBO max I get a message that my subscription cannot be verified. If I look at the settings in the app (from my Xfinity TV box) it says my HBO max subscription through Xfinity has expired. I pay for HBO and am able to watch HBO channel and HBO on demand. Just the HBO max account stuff is glitched. Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ... If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.. Please see the list below for the most common On Demand error codeSep 23, 2021 · Here's the detailed steps to di We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. To reset a Comcast signal through the help menu: Ope October 8, 2023. Having trouble with your Xfinity X1 box? Learn how to troubleshoot common problems like , audio or video issues, remote control problems, power outlet or … If you have the Xfinity Flex box you can follow the prompts ...
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